Access to Work (AtW) Step-by-Step Hub | Seen & Supported

Access to Work (AtW) Strategy Hub

Seen & Supported • Interactive Grant Checklist

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💡 Tip: Select your employment type above to unlock custom AtW application wording and DWP paperwork lists.
Your AtW Journey Progress 0 of 5 Steps Done
Status: Ready
Did You Know? Less than 1% of eligible neurodivergent adults claim AtW. Grants provide up to £69,260/yr in 100% funded support.
1
Submit Application (15 Mins)

Apply online via GOV.UK or call 0800 121 7479.

Select your employment type at the top of the page to reveal tailored application guidance for your role.

⚡ 6-Week Rule for Employed

If you started your role within the last 6 weeks, AtW pays 100% of equipment with zero cost-share for your employer.

Information Needed: Workplace address, HR/Manager contact email, and job title.

📌 Sole Trader Requirement

You must have a Unique Taxpayer Reference (UTR) number from HMRC or proof you have registered as self-employed.

Note: There is no minimum turnover requirement for coaching-only grants.

🏢 Ltd Company Director

DWP treats you as an employee of your own company. You will apply under your Limited Company details.

Information Needed: Have your Companies House Registration Number (CRN) handy when applying.

🔄 Multiple Roles

Apply under your primary role, but make sure to list all jobs during the process.

Why this matters: AtW will calculate and fund your support across your entire working week, covering both your employment and your self-employment.

Recommended Support Wording to Copy:

"Specialist ADHD/AuDHD Strategy Coaching to mitigate workplace burnout, manage executive function, and build sustainable working systems."
💡 Provider Tip

Name Seen & Supported as your intended strategy coaching provider.

2
The Queue & Rest Period

Average waiting timeline is currently 37 weeks (~18–22 weeks to be assigned a caseworker).

Fast-Track Rule

Starting a new job or role in under 4 weeks? AtW fast-tracks your application to process within 30 days!

Interim Support

We can use interim coaching options (ad-hoc or block sessions) while you wait for DWP processing.

3
Caseworker Call & Assessment

A Case Manager will reach out to discuss your workplace barriers. No formal NHS diagnosis letters or medical proof are required.

Employer Contact Notice:

DWP may contact your manager or HR contact to confirm job details. I can provide a manager briefing sheet if needed.

Document Checklist to Prepare:

• UTR Letter or recent Tax Return
• Invoices or business bank statement (proving active trading)

Document Checklist to Prepare:

• Companies House CRN
• Latest company accounts, recent payslip, or dividend voucher proving directorship

Document Checklist to Prepare:

Gather evidence for each role you hold. For example:
• HR/Manager contact details for your PAYE job.
• UTR / Tax Return for your self-employed side hustle.

Coaching Proposal

I will supply an AtW-compliant proposal (£150/session) and help you prep for your assessment call.

4
Grant Approval & Award Letter

Sign and return your official Award Letter (typically funding 12 coaching sessions).

If you disagree with the award level: You have the right to 1 formal Reconsideration with a new Case Manager.

5
Coaching Starts & Claims

Your sessions transition 100% to your AtW grant!

9-Month Claim Window: Keep all receipts and invoices. Claims must be submitted within 9 months of payment.

Who Qualifies?

16+ living in Eng/Scot/Wales in paid work, self-employed, or starting a role soon. No minimum hours or income threshold.

Changes & Renewals

Changing jobs? Equipment moves with you. Support ending? AtW contacts you 12 weeks before to apply for renewal.

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